tbet Privacy Policy

tbet is dedicated to providing players in Bangladesh with a safe and reliable online betting and casino experience. We believe that the privacy of your personal information is your fundamental right. This privacy policy describes how tbet collects, uses, stores, and protects your personal information.

This policy applies to all services of tbet, the website (tbet.cam), mobile platforms, and all related channels. By using our platform, you agree to the terms of this privacy policy. Please read this policy carefully before creating an account or using our services.

Various types of information are collected on the tbet platform for account registration, service use, and transaction processing. Details are described below.

1.1 Identity Information

• Full name and date of birth (for age verification)
• National ID or passport number (for identity verification)
• Address and residential information
• Email address and contact information

1.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transaction processing)
• Bank account information (for bank transfers)
• Deposit and withdrawal history

1.3 Usage Information

• Login time, IP address, and device information
• Gaming activity and betting history
• Browser type, operating system, and referral source
• Data collected from cookies and web beacons

1.4 Communication Information

• Messages and information provided through live chat and email support
• User complaints and feedback

tbet uses your personal information only for legitimate and necessary purposes. The main purposes are described in the table below:

tbet never sells your personal information to third parties or shares it for marketing purposes without your consent.

tbet has implemented industry-standard technical and organizational measures to protect your personal information. We continuously evaluate and improve our security systems.

3.1 Technical Security Measures

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Regular Security Audits: Security assessments are conducted by third-party experts.

3.2 Password and Account Security

• Use a strong password and do not share it with anyone.
• If you notice any suspicious activity, contact tbet support immediately.
• Avoid logging into your account over public Wi-Fi.

The tbet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve website functionality.

4.1 Types of Cookies

• Essential Cookies: Required for core website functionality — login sessions, security tokens.
• Functional Cookies: Remember your preferences and settings — language selection, display preferences.
• Analytics Cookies: Collect anonymous statistics to understand site usage patterns.

4.2 Cookie Controls

You can control or disable cookies in your browser settings. However, please note that disabling certain cookies may limit website functionality and some services may not work properly.

tbet may share your information with third parties in specific and limited circumstances. In such cases, we always ensure the necessary agreements and safeguards are in place to protect your privacy.

5.1 Service Providers

Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank partners), technology infrastructure, and customer support. These organizations operate under strict confidentiality agreements.

5.2 Legal Requirements

Some information may be shared with government authorities in compliance with court orders, legitimate requests from government agencies, or applicable legal obligations. In such cases, we always seek legal advice and provide only the information legally required.

5.3 No Sale of Data

tbet never sells, rents, or transfers your personal information to third parties for marketing purposes.

tbet retains your personal information only for as long as necessary to fulfill the relevant purpose and to comply with legal obligations.

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records may be retained for a specified period as required by law.
• Marketing Data: Marketing communications are stopped immediately upon withdrawal of your consent.
• Technical Logs: System logs are retained for a short period and then automatically deleted.

If you wish to close your account or request deletion of your information, contact [email protected] or use our 24/7 live chat.

tbet respects every user's right to control their information. You may exercise the following rights:

7.1 Right of Access

You may request a copy of the personal information we hold about you at any time. We will provide this information within a reasonable time.

7.2 Right to Rectification

If any information in your account is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restriction of Processing

You may request that the processing of your information be restricted for certain purposes, such as stopping marketing communications.

7.5 Right to Withdraw Consent

You may withdraw consent given to tbet at any time. This will not affect the lawfulness of any processing carried out before the withdrawal of consent.

tbet provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors.

Age is verified during account verification. If we are informed or suspect that a minor has created an account, we will immediately suspend that account and delete all associated information.

For players aged 21 and above only. 21+

9.1 Policy Updates

tbet may update this privacy policy from time to time. For important changes, we will notify you at your registered email and indicate the update date on this page. Continued use of the platform after a new policy takes effect will be considered acceptance of the new terms.

9.2 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We aim to respond to all privacy-related requests within a reasonable time. For more information, visit our FAQ page and Responsible Gaming page.