Safe and Responsible Gaming

tbet Responsible Play —
Your protection is our priority

tbet believes entertainment should always be safe and within limits. Use our tools and guidelines to keep your gaming experience enjoyable.

Why is responsible play important?

Online betting and casino games are a great way to have fun — but they are only enjoyable when you play with awareness and in control. tbet always believes that responsible play is not an obligation but a way of life — because entertainment only has value when it does not affect your life negatively.

Millions of people across Bangladesh enjoy various online games every day. Many of them love cricket betting, slots, or live casino games. tbet wants every player to enjoy that experience safely. With that goal in mind, we have put in place multiple responsible gaming tools and policies.

Remember: gambling is never a solution to financial problems. It is for entertainment, not income. If you ever feel you are losing control over your play, reach out to us for support right away.

Our protection tools

Deposit Limit

You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Reducing a limit happens right away; increasing one comes with a 72-hour delay — so you can make the decision with a clear head.

Financial protection

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, tbet will automatically alert you and, if needed, end the session. Losing track of time is a well-known sign of problematic gaming.

Time management

Time-Out Break

Temporarily pause your account for 1 day to 6 weeks. During this time you will not be able to log in or place bets. Taking some distance helps keep your mind clear and make better decisions.

Break and refresh

Self-Exclusion

If you feel you need a long-term break, apply to exclude yourself for 6 months or permanently. Once self-exclusion is active, it cannot be cancelled before the specified period ends. This is the strongest protective measure available.

Long-term protection

Gaming History Review

View your deposits, withdrawals, and betting history in your account at any time. Understanding your own spending patterns is the first step toward responsible decisions. Looking at the data helps you see where you need to draw the line.

Self-assessment

24/7 Support Team

If you feel there is a problem at any time, contact our Bangla-speaking live chat support team. They will help you use the right tools and take the necessary steps — without judgment, with care.

Round-the-clock support

For ages 21 and above only

To open an account on tbet and take part in any game or betting activity, you must be at least 21 years old. We strictly prohibit participation by minors. Age verification is a mandatory part of our registration process.

For ages 21 and above only. 21+

Warning signs of problematic gaming

If you notice any of the following in yourself, it is time to review your gaming habits. This is not a sign of weakness — it is a sign of awareness.

  • Repeatedly betting to try to win back money you have lost
  • Wanting to stop gaming but being unable to
  • Hiding your gaming from family or friends
  • Daily responsibilities or relationships are being affected
  • Betting with household money or borrowing money to bet
  • Turning to gambling to escape emotional distress
  • Gaming feels more important than sleep, eating, or work

Practical steps to keep yourself safe

Plan a budget

Set a separate gaming budget for each week or month and never spend beyond it. Remember — this is an entertainment budget, not an investment. Set a deposit limit starting from ৳300 or any amount that works for you.

View losses and wins the same way

Losses are a normal part of gaming. Placing larger bets out of anger or frustration after a loss is dangerous. Treat each bet as its own separate entertainment, not as a way to recover what you have lost.

Take a break when under stress

Never use gaming as a solution when you are feeling stress, loneliness, or sadness. Playing for emotional reasons can quickly spiral out of control. Take a time-out when you need one.

Let your family know

Talk openly with your loved ones about your gaming habits. Support from family or friends is highly effective in getting out of problematic behavior. Hiding habits makes the problem worse.

10 habits for healthy gaming

1

Set a budget and time limit before you play and stick to them.

2

Only bet with money you can afford to lose.

3

Never play while under the influence of alcohol or drugs.

4

Do not game for more than a set amount of time each day.

5

Keep up other hobbies so gaming is not your only form of entertainment.

6

Avoid the urge to bet more after a loss to try to recover it.

7

Regularly review your gaming history and spending.

8

Keep children and minors away from your account.

9

If you feel you have a gaming problem, ask for help without shame.

10

Actively use tbet's responsible gaming tools.

Minor protection policy

tbet strictly keeps anyone under 21 away from all gaming activities. Age verification during registration is mandatory. In suspicious cases we may request identity documents to verify an account.

If there are minors in your home, please:

  • Keep your tbet account password secure
  • Log out of your account after each gaming session
  • Keep parental controls active on your devices
  • Talk to your children about online safety

If a minor has used your account, notify us immediately at [email protected].

Our commitment

tbet is committed to providing a safe and trustworthy gaming environment. Our platform is protected by SSL encryption and fair play is ensured.

We believe it is our responsibility to protect the dignity and privacy of every player. Responsible gaming is not limited to policy — it is reflected at every level of how we operate.

For support: 24/7 live chat (Bangla) or [email protected]

Frequently asked questions (FAQ)

Log in to your tbet account and go to "Account Settings" or the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat for support.

Self-exclusion is a serious protective measure. It cannot be cancelled before the specified period (such as 6 months or 1 year) has ended. A permanent self-exclusion can never be lifted. Contact us via live chat to learn more about this.

A time-out is a short-term break — from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to permanent — and cannot be cancelled before the period ends. For serious issues, self-exclusion is the more effective option.

Start by talking to them calmly — without judgment or criticism. Encourage them to use tbet's responsible gaming tools. If needed, you can also inform our support team on their behalf. Seeking professional mental health support is an important step as well.

Yes, any remaining balance in your account is kept safe during self-exclusion. You can request a withdrawal once the period ends or through the support team. Contact [email protected] for more details.

Yes. tbet verifies age during registration and does not allow anyone under 21 to open an account. Identity documents may be requested in suspicious cases. If you suspect a minor has been using your account, please notify us immediately.

Play safely and enjoy — with tbet

Enjoy cricket betting, slots, and live casino at tbet while following responsible gaming principles. Read our FAQ, browse games, or speak with our support team.